Privacy Policy
Last Updated: August 14, 2026
Five Points Chiropractic ("Five Points Chiropractic," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through fivepointschiropractic.com, our online forms, communications, and related services. It also explains your choices regarding the personal information you provide to us, including information provided when opting in to SMS/text messaging.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Complete a contact form;
- Request or schedule an appointment;
- Submit a new patient or other online form;
- Contact us by telephone or email;
- Opt in to receive SMS/text messages;
- Communicate with our office; or
- Otherwise voluntarily provide information to Five Points Chiropractic.
Depending on your interaction with us, this information may include:
- Name;
- Email address;
- Telephone or mobile phone number;
- Appointment information;
- Information included in messages or inquiries you submit;
- Communication preferences;
- SMS/text messaging consent and opt-in information; and
- Other information you voluntarily provide.
We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, referring pages, pages visited, and general website usage information.
How We Use Your Information
Five Points Chiropractic may use information collected through our website and communications to:
- Respond to inquiries and requests;
- Schedule, confirm, and manage appointments;
- Provide information regarding our services;
- Communicate with current and prospective patients;
- Send appointment reminders and scheduling notifications;
- Send feedback or review requests;
- Provide office updates and other relevant communications;
- Maintain and improve our website and services;
- Protect the security and integrity of our website;
- Maintain appropriate business and administrative records; and
- Comply with applicable legal and regulatory requirements.
We use personal information only for legitimate business purposes and purposes reasonably related to the reason the information was provided.
SMS/Text Messaging and Mobile Opt-In Data
Five Points Chiropractic may offer the ability to receive SMS/text messages regarding appointments, scheduling, feedback requests, office notifications, and other communications related to services you have requested.
When you opt in to receive SMS/text messages, we may collect your mobile telephone number, your consent to receive messages, and information related to your messaging preferences.
We will not sell, share, or rent your Mobile Opt-in data to any third parties for marketing or promotional purposes.
Mobile opt-in data includes your mobile telephone number and the consent information associated with your decision to receive SMS/text messages from Five Points Chiropractic.
Your mobile opt-in information will be used only as necessary to provide and support the messaging services to which you have consented, respond to your requests, and comply with applicable requirements.
Consent to receive SMS/text messages is voluntary. Message frequency may vary, and message and data rates may apply.
You may opt out of receiving SMS/text messages at any time by replying STOP to a message from Five Points Chiropractic. For assistance with text messaging, reply HELP or contact our office directly.
Additional information regarding our SMS/text messaging program is available in our Terms and Conditions.
Information Sharing and Disclosure
Five Points Chiropractic does not sell or rent your personal information.
We may disclose personal information to service providers or vendors that assist us with legitimate business functions, such as website hosting, appointment scheduling, communications, technology services, or other services necessary to operate our practice.
These providers may receive information only as reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, safety, security, or property of Five Points Chiropractic, our patients, website users, or others.
Mobile opt-in data and SMS/text messaging consent will not be sold, shared, rented, or otherwise provided to third parties for their marketing or promotional purposes.
Your Access to and Control Over Your Information
You may contact Five Points Chiropractic regarding personal information we have collected about you.
Subject to applicable legal and record-retention requirements, you may request to:
- Learn what personal information we have about you;
- Correct or update inaccurate information;
- Request deletion of information;
- Change your communication preferences;
- Opt out of certain communications; or
- Ask questions or express concerns regarding how your information is collected or used.
To make a privacy-related request, contact us using the information provided at the bottom of this Privacy Policy.
Certain information may need to be retained when required by law, regulation, professional obligations, record-retention requirements, or legitimate business purposes.
Security
We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
Access to personal information is limited to individuals and service providers who reasonably require access to perform their responsibilities.
While we take reasonable precautions to safeguard information, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted through the Internet.
Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and improve the overall user experience.
A cookie is a small data file stored on your device by a website. Depending on your browser settings, you may be able to refuse or delete cookies.
Disabling cookies may affect the functionality of certain portions of our website.
Third-party services integrated with our website may also use cookies or similar technologies. Five Points Chiropractic may not have direct control over cookies placed by independent third-party services.
Third-Party Websites and Services
Our website may contain links to websites, applications, scheduling platforms, maps, social media platforms, or other services operated by third parties.
Five Points Chiropractic is not responsible for the privacy practices, security, or content of third-party websites or services. When you leave our website or interact with an independent third-party service, we encourage you to review that provider's privacy policy.
Children's Privacy
Our website is intended to provide information about Five Points Chiropractic and its services to patients and prospective patients, including families.
We do not knowingly use our website to solicit personal information directly from children without appropriate authorization from a parent or legal guardian where such authorization is required.
If you believe a child has provided personal information through our website inappropriately, please contact us so that we can review the situation and take appropriate action.
Healthcare and Sensitive Information
Please use caution when submitting medical, health, or other sensitive information through general website contact forms, email, or SMS/text messaging.
General website forms, email communications, and SMS/text messages may not be appropriate for transmitting highly sensitive or urgent medical information.
If you are experiencing a medical emergency, do not use our website, email, or SMS/text messaging to seek emergency assistance. Contact appropriate emergency medical services.
Changes to This Privacy Policy
Five Points Chiropractic may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or applicable requirements.
When changes are made, the revised Privacy Policy will be posted on this website and the "Last Updated" date at the top of the page will be updated.
We encourage visitors to periodically review this Privacy Policy to remain informed about our privacy practices.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, SMS/text messaging data, or personal information we have collected about you, or if you would like to request access, correction, or deletion of your information, please contact:
Five Points Chiropractic
920 S. Milledge Ave.
Athens, GA 30605
Phone: (706) 546-7700
Email:
office@fivepointschiropractic.com
Website: fivepointschiropractic.com